FAQ
Frequently Asked Questions
What types of transportation do you offer?
We provide non-emergency medical transportation including standard patient transport, wheelchair-accessible services, bariatric transport, VIP coordination, and long-distance medical relocation.
Do I need to book in advance?
Yes, we recommend booking your transportation at least 24 hours in advance to ensure availability, especially for long-distance or special needs transport.
Are your vehicles ADA-compliant?
Absolutely. All our vehicles are ADA-compliant and equipped with ramps, lifts, and safety restraints to accommodate passengers with mobility challenges.
Do you provide transportation outside of Louisiana?
Yes, our long-distance medical transport service includes interstate travel. Contact us directly to discuss your destination and medical needs.
How do I cancel or reschedule a ride?
To cancel or reschedule, please contact us by phone at least 12 hours before your scheduled pickup time. Late cancellations may be subject to a fee.